Refund Policy

At SunshineHome customer satisfaction is our top priority.

If you are not fully satisfied with your purchase, we offer a simple and transparent refund process.

1. Eligibility for Refund:

   Refunds are applicable only for products that are damaged, defective, or incorrectly delivered.

   Refund requests must be raised within 7 days of receiving the product.

2. Refund Process:

   To initiate a refund, please contact our customer service team at customersupport@sunshinehome.in / +91 9547 165 464 .

   The product must be returned in its original condition along with the original invoice and packaging.

3. Refund Timeline:

   Once the returned product is inspected and approved, the refund will be processed to your original method of payment within 7–10 business days.

4. Non-Refundable Items:

   Items such as opened or used kitchen appliances, customized products, and clearance sale items are non-refundable unless damaged or defective.